Why is a member/ address not printed on labels/envelopes?

Issue: A member isn't included in printings for labels or envelopes

Note the member is exported in an excel report.

Why might this happen?

When this happens, usually the contact preferences on the member record state "do not email" - "yes" - in other words, the member has requested that NO MAIL be sent to them. Please clarify this with the member if you have any questions.

Alternatively, the member might not have a Default Address - in other words, if there's an invalid address, no mail will be produced.

Check their Member Record:

In order to produce a label or envelope:

1. Do Not Mail must = No
2. Mailing Address must show on Default Address

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