How to Log In to Groupable|Connect

Before You Start

You’ll need:

• Your username
• Your password
• Access to your email or phone if you need to reset your password

Steps to Log In

Step 1: Go to Your Connect Page

Open your web browser and go to your organization’s Connect web address. Your webmaster (the person who manages your organization’s website) can give you this address if you don’t already have it.

Step 2: Enter Your Username and Password

On the login page, you’ll see two fields:

1. Type your username in the Username field.
2. Type your password in the Password field. If you want to check what you typed, click the eye icon next to the password field to reveal it.

Step 3: Click “Log In”

If your username and password are correct, you’re taken to your Connect home page.

Not a member yet, or just browsing? You can click Continue as Guest on the login page to view public content without logging in.

Troubleshooting

“Login Invalid”

This means:

• Your username or password was typed incorrectly
• Your account may not be set up yet

Try this:

1. Check that Caps Lock is off.
2. Type slowly and carefully.
3. Make sure you’re using the correct username.
4. If you still have trouble, use the password reset steps below.

“This Account Is Locked” or “This Account Is Not Enabled”

Contact your webmaster or organization secretary. They will need to review your account before you can log in.

Forgot Your Password?

1. On the login page, click Forgot your password?
2. Enter either your username or your member number (the number from your dues card). You only need to fill in one of these.
3. Click Request Password Reset.
4. Groupable|Connect sends a reset link to the email addresses and phone numbers on file for your member record.
5. Open the message and follow the link to set a new password.
6. Enter your new password twice to confirm it, then click Reset Password.
7. Log in with your new password.

Didn’t receive a message?

• Check your spam or junk folder.
• Make sure the email addresses and phone numbers on your member record are current.
• Contact your organization secretary for help.

Don’t Have an Account Yet?

If you’ve never logged in before, your account may not be set up. Contact your organization secretary to:

• Verify your account exists
• Get your username
• Request a password reset link

Logging Out

When you’re done using Connect, open the menu (look for your name, a menu icon, or the navigation menu) and click Log Out.

Always log out on shared computers to protect your privacy.

Need Help?

Contact your organization secretary or webmaster if:

• You can’t remember your username
• Password reset isn’t working
• You think you should have an account but can’t log in
• You have any other login problems

Glossary

Webmaster – The person responsible for managing your organization’s Connect site, including pages, content, and some account issues.

Next Steps

Once logged in:

• Set up your profile
• Explore your Connect home feed
• Update your privacy settings