How to Set Up Your Connect Profile

Your Connect profile is how other members see you on the platform. Filling it in with a current photo and accurate information helps fellow members recognize and connect with you.

What’s on Your Profile Page

Your profile page (My Profile) has several sections:

• Photos – one or more pictures of you
• Bio Data – your name, birth information, gender, occupation, and spouse information
• Contact Info – your addresses, phone numbers, and email addresses
• groupable|connect Privacy Settings – who can see your photo, name, phone, and email
• My Local Memberships – a read-only list of your affiliations and dues status
• My Timeline, My Offices, and My Payments – a read-only history of events, offices held, and payments made

Steps to Set Up Your Profile

Step 1: Log In to Connect

Go to your organization’s Connect page and log in with your username and password.

Step 2: Go to Your Profile

Open the menu and click My Profile.

Step 3: Add a Profile Photo

Why add a photo? A photo helps other members recognize you and makes the community more personal.

To add a photo:

1. In the Photos section, click your current picture (or the default silhouette if you haven’t added one yet).
2. Click the plus (+) icon, or click Upload Now if you have no photos yet.
3. Drag and drop a photo onto the upload area, or click Browse to choose one from your computer. You can select more than one photo at a time.
4. Click Upload.

You can add more than one photo. Whichever one is marked Current Default is the picture other members see on your profile and throughout Connect.

Step 4: Fill In Your Bio Data

1. In the Bio Data section, click the pencil (edit) icon.
2. Fill in or correct your information:

3. Click Save.

Notice something wrong that you can’t fix here (such as your member number, years in good standing, or local affiliation)? These come from your official member record. Contact your local secretary or parent group to have them corrected.

Step 5: Review and Add Contact Information

1. In the Contact Info section, review the addresses, phone numbers, and email addresses on file.
2. Click the menu icon in the corner of the Contact Info card to add a home address, cell phone, land line, email, or other contact method, depending on what you’re allowed to add.
3. To edit an existing entry, click the pencil icon next to it.

Step 6: Set Your Privacy Settings

In the groupable|connect Privacy Settings section, choose who can see your photo, name, phone number, and email address:

• In Connect – visible to other logged-in members
• Publicly – visible to the public on pages Connect shows to visitors

See Understanding Privacy Settings for more detail.

What You Cannot Change Yourself

Some information is managed by your organization and cannot be changed from your profile:

• Member number
• Years in Good Standing
• Local affiliation

To update this information: Contact your local secretary or parent group.

Troubleshooting

Photo Won’t Upload

Solutions:

• Make sure you selected a photo before clicking Upload
• Try a different photo
• Try a different web browser

Changes Won’t Save

Solutions:

• Make sure you clicked the Save button
• Check for error messages on the page
• Try refreshing the page
• Contact your webmaster

Can’t Find Your Profile

Solutions:

• Make sure you’re logged in
• Open the menu and look for My Profile
• Contact your organization secretary if you still can’t find it

Need Help?

Contact your organization secretary or webmaster if:

• You can’t upload a photo
• Your changes won’t save
• You want to update your official member information
• You need help with privacy settings

Glossary

Local – The individual unit within your organization where you hold your primary membership, such as a lodge, chapter, or local committee.

Affiliation – Your membership in a specific local.

Next Steps

• Set your privacy preferences
• Update your contact preferences
• Explore your Connect home feed